Hewlett Packard HP0-264 Exam - Certifyme.com

Free HP0-264 Sample Questions:

1. What action should be taken for critical error messages encountered on the control panel?
A. perform a cold reset
B. print an event log
C. cycle printer power
D. perform an engine test
Answer: C

2. The DC Controller PCA on the LJ8XXX is responsible for _____________. Select TWO.
A. raster image creation
B. EIO communication
C. paper motion monitoring
D. motors and fans
Answer: CD

3. In the LaserJet 9000, the jam wrap detection and separation claw drive mechanisms are found in which assembly?
A. registration
B. transfer
C. fuser
D. delivery
Answer: C

4. What is the maximum stack height in the accumulator of the 3000 sheet stapler/stacker?
A. 2.5 mm
B. no limit
C. 5.5 mm.
D. 5.5 cm
Answer: C

5. Which type of connection does the LaserJet 9000 printers use to communicate with output accessories?
A. C-link connection to the formatter
B. serial line to the printer Pickup PCB
C. Jet-link connection to the formatter
D. serial line to the printer DC controller PCB
Answer: C

6. What should you do when performing the stapler/stacker test on the 3000-sheet stapler/stacker on the LaserJet 8000? SELECT TWO.
A. override the interlock switch on the device (press and hold it)
B. tape off the photo-interrupters
C. slide the service mode switch on the controller PCB of the device to the "OFF" position
D. turn off the printer before performing this test and disconnect the device from the printer
Answer: AD

7. The customer is experiencing a "TONER OUT" message after replacing the toner cartridge. What other component may be involved?
A. fuser assembly
B. laser scanner
C. DC controller PCB
D. high voltage power supply
Answer: D

8. What component is used by the LaserJet 9000 to detect a genuine HP print cartridge?
A. DC controller
B. high voltage power supply
C. formatter
D. smart chip (E-label)
Answer: D

9. The purpose of the LaserJet 9000 service test is to verify __________________.
A. print quality
B. communication with accessories
C. formatter functionality
D. print engine functionality
Answer: D

10. What do you do when you encounter a 13.xy.zz error message on the control panel?
A. cycle power on the printer
B. remove any paper jams
C. no action is required; printer will resume automatically
D. perform service test to isolate the problem
Answer: B


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